App crashing and 0x800A4E3D being raised

[petemcdowell]

Hello,

We have an application that is crashing when calling the TX4 control. Debugging shows that a call to SetRTFSelText in TX4OLE is raising error code 0x800A4E3D. Can any additional information be provided pertaining to this error code?

TX4OLE.ocx is version 10.1.151.500

Thanks,
Pete McDowell
Cerner Corporation

[petemcdowell]

Any ideas?

Thanks,
Pete

[Gunnar Giffey]

Hello Pete,

Unfortunately, the provided error number has nothing to do with TX Text Control. Are you sure that the error message comes from the TextControl?
Also, do you see any chance that I can reproduce your issue here?
Did you try the latest version 15.1 as trial?

[petemcdowell]

I'm not sure if you would be able to reproduce. When the crash occurs, the following RTF is being passed to SetRTFSelText:

{\rtf1\ansi\ansicpg1252\uc0\deff0{\fonttbl{\f0\fswiss\fcharset0\fprq2 Arial;}{\f1\froman\fcharset2\fprq2 Symbol;}}{\colortbl;\red0\green0\blue0;\red255\green255\blue255;\red0\green0\blue0;\red255\green255\blue255;}{\*\generator TX_RTF32 10.1.323.501;}\deftab1134\pard\plain\f0\fs20\par\pard}

We do not see any invalid characters.

Unfortunately, upgrading the TXText control isn't an option for us right now.

Thanks,
Pete McDowell

[Gunnar Giffey]

Unfortunately, I am not able to reproduce your issue with TX Text Control 15.1 in the Simple sample.
Could you please test if the error occurs also with the Simple sample?
Also, does the error happen just on one machine or on every PC?
Please note that service packs are released for the current version only.

[petemcdowell]

It is consistent on every machine, the appropriate components appear to be in place.

What is meant by the Simple Sample? Would you be able to test with the 10.1 version?

Thanks,
Pete McDowell

[Gunnar Giffey]

No, I am not able to reproduce the issue with TX v10.1 SP3 (TX32.DLL: version 10.1.1013.500)
How to find the version information of TX Text Control

RTF = "{\rtf1\ansi\ansicpg1252\uc0\deff0{\fonttbl{\f0\fswiss\fcharset0\fprq2 Arial;}{\f1\froman\fcharset2\fprq2 Symbol;}}{\colortbl;\red0\green0\blue0;\red255\green255\blue255;\red0\green0\blue0;\red255\green255\blue255;}{\*\generator TX_RTF32 10.1.323.501;}\deftab1134\pard\plain\f0\fs20\par\pard}"
TXTextControl1.LoadFromMemory RTF, 5, False

With "Simple sample", I mean one of the included sample projects, which can be found here:
C:\Program Files\The Imaging Source Europe GmbH\TX Text Control 10.1\Samples\vb6\SIMPLE

[petemcdowell]

We are using the same version...tx32.dll shows 10.1.1013.500. I'm looking into testing the simple sample code.

Thanks,
Pete

[petemcdowell]

I see what you mean...I modified the SAMPLE to load the RTF from memory and had no issues. Did you test anything with the SetRTFSelText where we were seeing the crash?

[Gunnar Giffey]

No, as SetRTFSelText is not available in VB6.
Did you check if you experience the same issue with the latest version 15.1?